Two months back, just before Livyora , an online British brand for
fine jewellery, was launched formally at the British high commissioners
residence in Delhi, Shefaly Yogendra, its founding chief operating
officer, sat at the recently redone Oxford Book Store in Connaught
Place, discussing the challenges of selling precious jewellery online.
Especially in India, as the website does not yet offer the option of
cash payment (the most preferred way for Indians to buy jewellery).
Would
a primarily made in India design strategy (so whats new, you wonder) be
enough to seduce a global clientele? Yogendra, however, was optimistic,
arguing that saving shopping time in malls and retail outlets is
becoming more important for sophisticated customers across the globe.
She herself began shopping online in 1997, and never buys from stores
now.
Livyora jewellery, made in 18-carat gold and hardened with
palladium, uses high-clarity diamonds and is created in the UK, Mumbai
and Bikaner. A hallmark certificate, accompanied by one that verifies
the component metals and stones, comes with each purchase. The brand,
says Yogendra, attempts designs that transcend cultures. Besides
Yogendra, who leads product design and strategy, the other two
co-founders are Chirdeep Chhabra, a business technology professional,
and Tarudeep Vaid, a gemologistthey speak 10 languages between them.
Here Yogendra tells us why stone-studded jewellery has a growing market
globally despite the rise in gold prices. Edited excerpts.
One
of our co-founders, Tarudeep Vaid, is a senior gemologist and jeweller
who brings a solid understanding of the supply chain. Indias jewellery
market is valued at an estimated Rs.1.2 trillion by various
sources,Large collection of quality cleanersydney at
discounted prices. including PricewaterhouseCoopers, India. Only 5% of
this market is branded or organized. There is, therefore, a fabulous
opportunity to create a new fine jewellery brand. As for the online
aspects, India is well ahead on e-commerce in certain categories, such
as travel, and is gaining confidence buying other goods online too. We
see the emergence of several unique payment and selling models in
India,The term 'endofleasecleaningsydney control'
means the token that identifies a user is read from within a pocket or
handbag. not seen in other markets. As an increasingly sophisticated
Indian consumer of fine products and design emerges, we decided it was
time to bring in Livyora.
The Overture collection launched in
India was inspired by Mughal architecture and art so it may appear that
the aesthetic is Indian. However, Mughal architecture contains elements
of Persian and Turkish aesthetic, which is not a stranger to non-Indian
audiences. In fact, the Web being borderless, we are encouraged by the
keen interest in the Overture collection expressed by persons, not of
Indian origin, from London and New York. Our ideal buyer is a woman who
is at home in many cultures, roles and situations. Her directional
Livyora jewellery serves her wishes, rather than constraining her to
specific roles or situations. In terms of socio-economics, we would say
she is SEC A1/ A2 (the top two consumer segment classifications).
Our
design ethos is our unique selling proposition. We aim to create
directional capsule collections that transcend cultures. Our target
customers in India have found our pricing competitive and the finish and
quality of the products nonpareil. Large spending on purchasing goods
online is still new to Indian customers, so we are holding private
viewings where they can see the product, meet us, place orders and start
building a relationship with us.
We focus on the adornment and
bequest aspects of jewellery. These are discretionary purchases for our
target customer. She does, of course, make investment in gold but
delicate,Bringing iccard mainstream.
designer jewellery is not for her gold investment. We understand and
empathize with the Indian customer, who sees gold as an investment and
whose decisions are influenced by gold price fluctuations and the
uncertainty. However, gold jewellery contains gold mixed with
strengthening metals; especially that studded with precious stones is
not something that can be easily converted to liquid cash. When such
jewellery is converted to cash, a large per cent of the growth in value,
sometimes up to 25%, may be lost to what Indian jewellers delicately
call wastage. Gold bullion is definitely smart investment but the
widely-held belief that studded gold jewellery is an ideal way to hold
gold investment needs to be thought about more critically.
We
are a British company working to British standards of governance,
transparency and compliance. In India, consumer preferences regarding
paying for purchases of gold or jewellery may sometimes be at odds with
what the Indian government requires companies to do for transparency and
governance.Best home plasticcard at discount prices. This conflict makes it harder to do business in India with the mass market.
Luckily
our target audience is the woman, who neither needs permission nor must
give an explanation for her jewellery purchases. Typically, our
customers are professionals, whose incomes are fully accounted for and
who prefer to write cheques, make bank transfers, or pay by a debit or
credit card. Cash customers willing to identify themselves and provide a
bona-fide address are no different. In India, this is a substantial
market opportunity.
Click on their website www.parkeasy-pgs.com for more information.He saw the bracelet at a cleaningservicesydney store while we were on a trip.
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