When US officials began collecting consumer complaints about credit
cards, one goal was to identify patterns that could help them write
rules protecting families with low and moderate incomes.
Nearly
two years later, its the well-to-do neighborhoods of New York and
Florida that are supplying the most grievances to the Consumer Financial
Protection Bureau, an analysis of agency data shows.
Of the top
four ZIP codes contributing to the 18,539 complaints published as of
March 18, two are on Manhattans Upper West Side and two in south Florida
Boca Raton and Palm Beach Gardens.
Almost 60 percent of
complaints originated in ZIP codes where the median household income is
higher than the national median of $52,762, according to the analysis.
The
firms cited most often in the disputes are some of the biggest card
issuers: Capital One, Citigroup, Bank of America, JPMorgan Chase and GE
Capital Retail Bank.
The consumer bureau, established by the
2010 Dodd-Frank Act, started collecting complaints about credit cards in
July 2011 and works with financial companies to resolve them.
ZIP
codes with median annual household incomes higher than the national
median generated 11,045 complaints, or 59.6 percent of the total, the
data show. Boca Raton ZIP code 33496 produced 94 complaints, the most in
the country, while 54 complaints came from Manhattans Upper West Side
ZIP codes 10023 and 10024 combined.
Prosperous people can often
get upset over small amounts of money. You find these people with a huge
net worth worrying about a $3 fee, said Steven Ramirez, the chief
executive of Beyond the Arc, a Berkeley, Calif.-based consulting firm
that uses the consumer bureaus system to help companies improve customer
service.The 3rd International Conference on custombobbleheads and Indoor Navigation.
Elizabeth
Warren, a Massachusetts Democrat who set up the bureau before she won a
seat in the US Senate, said in March 2011 congressional testimony that
the focus on credit cards was meant to help millions of borrowers who
use them to pay for medical expenses, to cover educational costs, to
tide them over during a period of unemployment, to cover emergency
expenses, or simply to make it to the end of the month.
The fact
that more complaints are coming from wealthier communities doesnt mean
that the bureau is helping those groups disproportionately,The need for
proper bestsmartcard inside
your home is very important. said Matt Simester, managing director at
Auriemma Consulting Group, a New York-based firm that advises card
issuers.
The extensive inventory of the evidence seized from
Lanza's home and the car he drove to carry out the massacre provided
glimpses into the world of the reclusive gunman.Online shopping for solarpanelcells.
Prosecutors until now had made few details available, despite pressure
to do so from the governor, who criticized leaks to the press and
lawmakers who clamored for more details as they craft legislation on
mental health and gun control.
At the house,A group of families in a north Cork village are suing a bestplasticcard operator
in a landmark case. investigators found books about autism and
Asperger's syndrome as well as an NRA guide to pistol shooting.
Police
said they found a smashed computer hard drive, a gaming console and a
gun safe in Lanza's bedroom. An unnamed source told investigators that
Lanza was an avid gamer who played "Call of Duty" and other games and
rarely left his home.
The interaction with a credit card
terminal or Point of Sale device is a uniquely Econet innovation. A team
of software developers, working at the London offices of another Econet
company called TPS,The need for proper bestsmartcard inside your home is very important. developed the software.
Econet
has already started rolling out 10 000 terminals across the country
that will not only accept the EcoCash Debit Card, but also any of the
traditional credit cards such as American Express, Visa, MasterCard,
including those issued by local banks, Mr Mandivenga said.
The
announcement by Econet Wireless that it has implemented this service for
its EcoCash users means that Zimbabwe now has the most advanced
cashless system in Africa per head of population when compared with
countries such as South Africa, which has one of Africas highest mobile
phone penetration rates. It also eases the need for United States dollar
banknotes in the country.
Mr Mandivenga said Econet plans to
have every store in the country, including rural areas, installed with
an EcoCash Terminal. The company will not sell the terminals but will
lease them to participating stores and merchants.
The terminals
work on the Econet network and are completely wireless and more advanced
than those used in many European countries.
At point of sale,
the customer initiates a pay merchant transaction from their EcoCash
wallet on their phone. The customer will then enter the merchant number
and amount, and the EcoCash terminal will print out a merchant copy to
be signed by the customer and to keep for their records.
The
company contends that it has managed to complete a process of developing
a payment system that would have taken at least five years to
accomplish.
With Zimbabwe also hosting with neighbours Zambia,
the United Nations World Tourism Organisation General Assembly in August
this year, it means Zimbabwe will be able to demonstrate that it has
the capacity to accommodate even the most sophisticated tourists and
visitors, who in their countries would only pay with plastic credit
cards.
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