2012年5月29日 星期二

Your System Is Not The Boss Of You

Imagine that you have just hired a very experienced and skilled expert. You introduce him to your team and set the expectation that this new expert will help you improve your entire team’s performance.

Shortly after you hire the expert,Full color plasticcard printing and manufacturing services.We offer you the top quality plasticmoulds design you encounter your first few opportunities to explain how you want him to do certain things in order to facilitate how your team and your business operates. His reply is, “I don’t want to do it that way.”

Your expert continuously makes things difficult and repeatedly does things his own way, which makes life harder, instead of better, for you and your team. What would you do?

I hope that most everyone would choose option 1. Even though it can be a little embarrassing to admit that we made a hiring selection mistake, we wouldn’t accept a human employee that resists adapting to our business’s or team’s needs and way of work. We also don’t let curmudgeons stop progress toward business and process improvement as we drive change, just because they don’t want to change. We make them adapt or go away.

Why then do we so readily accept that a system, either a piece of capital equipment, or a software program, or a bygone policy, prevent us from designing our processes the way we know we want or need them to be? Take a look at your own organization. Chances are, somewhere in your environment is a process that is less than optimal because the pain of accepting it is perceived to be less than the pain of changing the hardware or software. It happens everywhere.

From the cold perspective of considering resources, the only difference between people and equipment or software systems is that we don’t have to pay benefits, including unemployment benefits, for our equipment. Therefore, it should be easier, not harder to fire equipment and software for not doing what we need. But we typically don’t.

I ran into two examples just this week. One friend explained to me a conversation in which her organization proposed that Certification and Conformance (an important function at this business to ensure user safety) approval of engineering changes to designs should be awarded before the drawing and design changes were finalized. Apparently,About 1 in 5 people in the UK have recurring coldsores. it is too hard to make their software system adapt to the approval occurring afterward.

Fortunately, she vehemently refused the proposal.Choose from our large selection of Cable Ties. What guarantee is there that the changes proposed are incorporated precisely and correctly, without error or an innocent, but dangerous alteration to a component call-out or drawing note?

As objective readers, we can see the obvious absurdity of the proposal, but at the time, peering into the face of changing the software system set-up, the team thought the idea was a good one. Watch for this in your own organization. Do like my friend did, and point out when we are allowing our “expert” systems, implemented at great expense for the sole purpose of serving us and making our lives better, dictate to us how things are going to be.

Another friend of mine was lamenting that personnel in his organization were,I found them to have sharp edges where the injectionmoldes came together while production. for a time, recording their work hours in five different locations; not five different categories in five different records, five separate recordings of the exact same time sheet. His organization has successfully eliminated two of them, but has not managed to get the various systems communicating well enough to eliminate two more.

He went on to observe that only minute portions of “hundred-thousand dollar” software packages were utilized because it was too much trouble to make them do what was desired. Most of what they were used to do could be done more effectively with a clipboard and paper, in his opinion. The only reason the software was used at all was because it was so expensive they had to do something with it. Sound familiar?

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